How to use our app to save favorite destinations

City Centre Central has provided private hire taxis around Stoke-on-Trent for more than 40 years. Its free iOS and Android app puts local journeys, airport transfers and contract travel in one place, with 24/7 booking and options for groups of four to eight passengers.

For Australians planning a trip to the UK, learning how to use our app to save favorite destinations takes only a few minutes. Australians already book cars and rideshares through apps in Sydney, Melbourne, Brisbane and Perth, while local shorthand such as “book the car” or “book the cab” will feel familiar. Both Australia and the UK drive on the left.

Install the app and prepare your account

Download the free City Centre Central app from the App Store or Google Play, then sign in or register with the contact details you want associated with your bookings. Keep your mobile number active so a driver can reach you if the pickup point needs clarifying, and use the app or phone booking option whichever suits the trip.

Keep official contact details somewhere secure as you move between a hotel, station and scheduled event. If another provider is involved, check its official website, such as the Residuall website, while using the app map to confirm the taxi pickup point.

Find your saved places menu

On the home screen, open the booking screen and look for Favourites, Saved Places or Saved Addresses. Menu wording may vary slightly between app versions, but the function is the same: stored places that can be inserted into a new booking. If you cannot find it, check for an app update and look in the side menu.

If you are already without transport after the last bus has gone, the guide to missing the last bus explains the practical options in Stoke while you open the app and prepare an alternative.

Add a destination without address errors

To add a destination, tap the plus or add icon beside Saved Places, enter the full address and postcode, and select the correct map pin. For a hotel, airport terminal or event venue, include the entrance or pickup instruction in the saved note. Search for the town or suburb first, then confirm the street and building before saving.

Stoke areas such as Hanley, Bentilee, Tunstall and Newcastle-under-Lyme can look close on a map but lead to different pickup points. Check the pin, avoid relying on a business name alone, and give the list a recognisable label such as Hotel, Airport or Work. A neutral label also prevents personal details appearing on a shared or locked screen.

Reuse a favourite when booking

Start a booking, enter or select your pickup point, then tap the saved destination instead of typing the address again. Choose a well-maintained vehicle suitable for the number of people and luggage, review the quote, and confirm the journey. Favourites work particularly well for regular routes between a hotel, conference venue, school pickup or business site.

If a saved point leads to a casino or VIP arrival, check the venue’s entry notes as well as the driver’s meeting instructions; the casino VIP programme explains useful arrangements for this kind of transfer. The same booking flow supports scheduled contract journeys and groups of four to eight.

Keep the list accurate for late travel

Saved details can age quickly. Review your list before a major trip, replace an old hotel address, and remove places you no longer visit. If a favourite is used for several regular journeys, check that the pin still matches the official entrance and that construction or temporary access changes have not moved the pickup area.

Clear information also matters after dark, when route time and waiting can affect the final fare. The explanation of late-night taxi costs shows how a clear quote and an agreed pickup point help avoid avoidable charges. In Melbourne and Brisbane, people often rely on taxis around the edges of the tram and bus networks late at night; the same planning habit works well in Stoke.

Make repeat journeys effortless

For an airport transfer, save the terminal, your accommodation and the onward destination separately. Travellers accustomed to comparing airport transfers in Australia should still check the full quote and vehicle details before confirming. City Centre Central’s competitive rates make a quick comparison worthwhile, especially for contract work and regular school or business trips.

Keep the list as one current travel plan rather than a stack of old confirmations. That practical principle is also visible in integrated pest control, where coordinated checks and up-to-date records reduce repeated work; your saved addresses likewise work best when reviewed and corrected in one place.

Open the app, add your hotel, home, workplace or airport pickup point, and test the booking flow with a routine journey. Save favourites for the places you return to, update them when plans change, and book through the app or by phone whenever you are ready.

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Yes , we provide reliable and affordable Airport Transfers to all Airports throughout the United Kingdom, ensuring your travel plans are met with convenience and reliability.

Yes , there is a Taxi Rank at the Stoke on Trent Train Station. Turn left after exiting the Train Station via the Station Road exit. The distance is relatively short, taking approximately one minute on foot.

Unfortunately, taxis in Stoke on Trent are not pet-friendly. However, we're committed to accommodating your furry companion and may arrange a specialized vehicle. Please contact us for assistance.

Our primary Stoke on Trent Taxi Number is 01782 811 811 . Alternatively you can call us on 01782 788 002 if our primary phone number is busy.